SupportFlow

Support insideyour product.

A support widget in your app, a queue for your team, and the page the customer was on when they asked for help.

Try the widget Use it free →

Free to use. Widget, tickets, voice notes, and screen share

Tickets started

Users supported

Messages

Applications supported

your-product.com

Payment

Order summary

Message us

1 script

to place the widget in your app

Live

replies, files, and voice notes

In context

page, screenshot, and logs on every request

Embedded widget

Help where users already are.

The widget lives inside your app. A person describes the problem, and the request arrives with the page, screenshot, and logs your team needs.

  • One script tag with your application key
  • The page they were on is saved with the request
  • Screenshot, console, and network capture
your-product.com

Payment

Order summary

Message us

Agent workspace

Every detail. One screen.

Agents see customer info, live page trail, voice notes, and screen share — in a focused workspace built for speed.

  • Join ticket with one click
  • Real-time page visits after submit
  • Voice notes and live screen share
TKT-20260616-a3f2OpenCheckout failing at payment

Customer & ticket

NameJane Doe
Emailjane@acme.com
Phone+1 555 0100
Unassigned — join to work on this ticket.
My payment keeps failing — can you help?
User visited your-product.com/checkout

Join this ticket to reply

https://your-product.com/checkout
Payment gateway timeout
Screenshot · console · network

Operations

Know what's breaking. Fix it faster.

See open tickets, who is waiting, and which application they came from. When the same problem shows up across users, open an incident and work it with the team.

app.support.urbinaryhub.rw/admin
Analytics · Live
Support Operations
Healthy
Open tickets
247
+12%
In progress
1,403
+6
Avg response
1m 12s
-22%
CSAT
97.4%
+3%
Ticket volume heatmap
Last 7 days · by hour
MonTueWedThuFriSatSun
12a6a12p6p
Created Resolved
Queue
Duplicate cluster
Many users reporting "Payment failed at checkout"
Assigned
An agent can join the ticket and reply with the page attached

Try it now

See SupportFlow
in your product.

Open the live widget in the bottom-right corner — ask a question and create a support request with no signup required.

your-product.com

Payment

Order summary

Message us
Use it free Add to your app →

Developers

Live in minutes.
Three steps to ship.

Register the application, copy its public key, and paste one script tag. The widget opens a ticket with the page the person was using.

Read the docs
app.supportflow.ai/admin/applications
Admin workspace
Applications
Add application
Internal Portal
JavaScript Widget
Student Portal
JavaScript Widget
Set up a new application
Step 1 of 3 — name your app and confirm your integration method.
Application name
Shown to your support agents.
e.g. Student Portal
Integration method
JavaScript Widget

Embed the support chat on any website with one script tag before </body>. Works with HTML, React, Next.js, WordPress, and other web apps.

A request from the widget lands in the queue with the customer's page, then an agent joins and replies in the same ticket.
Widget request, then a person on your team replies.
Explore all features →

See it in your app
in 2 minutes.

Embed the widget. When someone asks for help, your team gets the request and the page they were on.

Use it free Try the widget