Authentication

API keys and scopes.

API key types

  • Publishable (pk_) — safe in browsers, powers the widget
  • Secret (sk_) — server-side only, full REST access

Authenticating requests

Send your secret key as a bearer token on every server-side request.

curl https://api.supportflow.ai/v1/tickets \
  -H "Authorization: Bearer sk_live_xxxxxxxx"

Scopes

  • tickets:read / tickets:write
  • knowledge:read / knowledge:write
  • ai:resolve
  • admin:manage

See it in your app
in 2 minutes.

Embed the widget, connect your knowledge base, and give every user instant help — with full context for your team.